Let's cut to the chase. We Do Not Offer Refunds for MELTED products.
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WHY Though? Allow me to Explain. With Each Meltable Order, I will be using a combination of Thermal Bubble Mailer and Ice Packs to ship, as well as Freezing it beforehand. To ensure that your product will arrive safely For this additional service you will see a $2 charge added to your cart at checkout.
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These salves have a very low melting point, and this business is located on the Gulf Coast in ALABAMA. In the summer we average 90 Degrees by 11am Daily. It may not be hot where you live, but it is always hot here, If I do not include these things, you are certain to receive INEDIBLE Turmeric Soup.
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So On the off chance that you receive a salve that has become liquid, Here's What You Can Do to Save It. Put the Seal and the Lid back on. Make Sure the Lid is Tight. Now Shake The Living Heck Out of It and Toss it in the *Freezer for Maybe 30 mins. It Will NOT Return to the same texture I shipped it out in, BUT it is still perfectly functional. A Tiny Spoon May be helpful.
Alternatively, Drag Out the Mixer if you really Must have the Fluffiest of Fluffy Textures. After Use, Make sure to wipe the mixer out entirely with paper towels and clean the rest with plenty of dawn and boiling water to make sure nothing has the chance to coagulate in the drain.
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But the $2 Should cover it fine.